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Managing Automotive Businesses: Strategic Planning, Personnel and Finances als Buch
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Managing Automotive Businesses: Strategic Planning, Personnel and Finances

Sprache: Englisch.
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The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service man … weiterlesen
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Managing Automotive Businesses: Strategic Planning, Personnel and Finances als Buch

Produktdetails

Titel: Managing Automotive Businesses: Strategic Planning, Personnel and Finances
Autor/en: Ronald A. Garner

ISBN: 1401898963
EAN: 9781401898960
Sprache: Englisch.
DELMAR

November 2005 - gebunden - 351 Seiten

Beschreibung

The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service managers in the successful operation of an automotive service facility. Coverage begins with a general discussion of the management structure and the service manager's role in facility operations. Consideration is then given to navigation of the personnel process from the recruitment of workers to supervision of their performance. The financial business practices of a service manager familiarizes readers with the importance of fiscal responsibility in the operation of a lucrative automotive service business.

Inhaltsverzeichnis

PART I. Introduction to Strategic Planning.
Chapter 1. The Service Manager and the Business Structure
Chapter 2. Ownership, Types of Facilities, and the Service Managers Job
Chapter 3. Strategic Business Planning
PART II. Personnel
Chapter 4. Preparing Formatted Systems
Chapter 5. Human Resources Management
Chapter 6. Recruitment and Selection of New Employees
Chapter 7. Induction and Personnel Development
Chapter 8. Evaluation of Employee Performances
PART III. Finance
Chapter 9. Basic Business Practice
Chapter 10. Accounting Process and Financial Statements
Chapter 11. Paying Employees and the Labor Sales Worksheet
Chapter 12. Sale of Parts
Chapter 13. Financial Management of a Parts Profit Center
PART IV: Financial Analysis
Chapter 14. Diagnosing Financial Operations
Chapter 15. Performing in the Lower Orange and Red Zones

Pressestimmen

PART I. Introduction to Strategic Planning. Chapter 1. The Service Manager and the Business Structure Chapter 2. Ownership, Types of Facilities, and the Service Managers Job Chapter 3. Strategic Business Planning PART II. Personnel Chapter 4. Preparing Formatted Systems Chapter 5. Human Resources Management Chapter 6. Recruitment and Selection of New Employees Chapter 7. Induction and Personnel Development Chapter 8. Evaluation of Employee Performances PART III. Finance Chapter 9. Basic Business Practice Chapter 10. Accounting Process and Financial Statements Chapter 11. Paying Employees and the Labor Sales Worksheet Chapter 12. Sale of Parts Chapter 13. Financial Management of a Parts Profit Center PART IV: Financial Analysis Chapter 14. Diagnosing Financial Operations Chapter 15. Performing in the Lower Orange and Red Zones
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