"In The Six Sigma Revolution, George communicates the principles of Six Sigma to audiences at every level and enables an immediate understanding of what is for many an intimidating field."-Ross Leher, Chairman and CEO RWI Interactive Information Services
"The Six Sigma Revolution is a powerful profit-building tool and an indispensable resource for leaders wanting to drive lasting improvement."-Mike Delaney, Senior Vice President Marketing and Strategic Planning Unifi, Inc.
Inhaltsverzeichnis
Introduction to Six Sigma.
The Strategy of Six Sigma: Eight Steps to Strategic Improvement.
Profits = Customer + Process + Employee.
Project Start-Up: Tactical Six Sigma.
Measuring Project Sigma: How Close are You to Perfection?
Data and Process Analysis: The Keys to the Project.
Root Cause Analysis: Never Stop Asking "Why".
Selecting Solutions That Drive Sigma Performance.
Holding the Gains: Making Sure Your Solutions Stick.
How Six Sigma Initiatives Fail and How to Avoid Mistakes.
Appendix.
Index.
