Providing a fresh and innovative framework for the management of marketing communication processes, this textbook shifts the focus from message-making to relationship-building, focusing on a planned, integrated marketing communication programme.
Inhaltsverzeichnis
Preface 1. An Introduction to Marketing Communication 2. A Communication Concept for Communicating 3. Consumer Behaviour and Communication 4. Marketing Communication Ideology 5. Managing with Stakeholders in Mind 6. Inter-cultural Communication 7. The Marketing Mix as a Social Communicator 8. The Brand Communicator 9. Selecting Media of Communication 10. Identity, Image and Reputation 11. Internal Marketing Communication 12 Relationship Marketing 13. Integrated Marketing Communication 14. Advertising 15. Communication Strategies and Objectives 16. Planning, Evaluating and Controlling the Marketing Communication System and Programme 17. Professionalism 18. Contemporary Marketing Communication, Corporate Communication and the Future.
