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Social Commerce

Consumer Behaviour in Online Environments

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This timely edited collection offers a multidisciplinary perspective on social commerce, a phenomenon that has gained increasing interest over the last 8 years. Investigating how social media can be used to generate value for brands beyond customer relationship purposes, the skilled authors explore how social media users co-create value for businesses, influence other consumers and generate electronic word-of-mouth (eWOM). Providing insights from practitioners and academics, this book goes further than simply exploring e-commerce and social media, and addresses the real relevance of social commerce in today's business landscape. With a selection of contemporary case studies and a Foreword written by Inthefrow's creator, Victoria Magrath, Social Commerce will be an engaging read for those studying consumer behaviour, online marketing, and e-commerce.


Inhaltsverzeichnis



1. The Historical Development of Social Commerce; Nina Bürklin, Claudia E. Henninger and Rosy Boardman. - 2. Social Media s Evolution in S-commerce; Claudia E. Henninger, Nina Bürklin and Christopher J. Parker. - 3. Cultural Considerations in Social Commerce: The Differences and Potential Opportunities in China; Yao Yao, Rosy Boardman and Delia Vazquez. - 4. Personalised and Participative Branding through Fashion Blogging; Jenny Cheung, Delia Vazquez and Tony Conway. - 5. Video Killed the Radio Star: A Review of Social Commerce Music Platforms in Facilitating Production Dissemination; Neil Robinson, Crispin Dale and Alex Fenton. - 6. Exploring the Effects of Social Commerce on Consumers Browsing Motivations and Purchase Intentions in the UK Fashion Industry; Marta Blazquez, Tianran Zhang, Rosy Boardman and Claudia E. Henninger. - 7. Attitudes towards Brands Facebook Pages across Different Age Groups; Rosy Boardman. - 8. Unravelling a Mystery: Selling an Entrepreneurial Perspective through Instagram; Claudia E. Henninger, Xiaaoli Zhao and Aurelie Le Normand. - 9. Capturing the Moment on Instagram: The Case of Successful Storytelling in Huawei s S-commerce Campaign; Nina Bürklin and Katharina Faber. - 10. The Influence of Electronic Word of Mouth (eWOM) on Expatriate Workers Seeking Tourist Information: The Case of Saudi Arabia; Abrar Al Sharif and Ruth Marciniak. - 11. eWOM: The Rise of the Opinion Leaders; Shuang Zhou, Helen McCormick, Marta Blazquez and Liz Barnes. - 12. An Exploratory Investigation into the Consumer Use of WeChat to Engage with Luxury Fashion Brands; Noreen Siddiqui, Mike Mannion and Ruth Marciniak. - 13. Effects of Beauty Vloggers eWOM and Sponsored Advertising on Weibo; Weifang Ding, Claudia E. Henninger, Marta Blazquez and Rosy Boardman. - 14. The Challenges and Future Opportunties of Social Commerce; Courtney Chimes, Rosy Boardman and Claudia E. Henninger.




Produktdetails

Erscheinungsdatum
06. März 2019
Sprache
englisch
Auflage
1st edition 2019
Seitenanzahl
300
Herausgegeben von
Rosy Boardman, Marta Blazquez, Claudia E. Henninger, Daniella Ryding
Produktart
gebunden
Abbildungen
XXI, 277 p. 18 illus., 3 illus. in color.
Gewicht
503 g
Größe (L/B/H)
216/153/21 mm
ISBN
9783030036164

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