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Mediation, Conciliation, and Emotions

A Practitioner's Guide for Understanding Emotions in Dispute Resolution. 2:B&W 6 x 9 in or 229 x 152 mm Perfect…
Taschenbuch
Emotions impact any practitioner of dispute resolution; yet, there are very few programs with courses that explore the emotional side of disputes. In Mediation, Conciliation, and Emotions, Peter Ladd outlines the emotions found in disputes and how th … weiterlesen
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Mediation, Conciliation, and Emotions als Taschenbuch

Produktdetails

Titel: Mediation, Conciliation, and Emotions
Autor/en: Peter D. Ladd

ISBN: 076183284X
EAN: 9780761832843
A Practitioner's Guide for Understanding Emotions in Dispute Resolution.
2:B&W 6 x 9 in or 229 x 152 mm Perfect Bound on Creme w/Gloss Lam.
Sprache: Englisch.
University Press of America

28. Januar 2005 - kartoniert - 296 Seiten

Beschreibung

Emotions impact any practitioner of dispute resolution; yet, there are very few programs with courses that explore the emotional side of disputes. In Mediation, Conciliation, and Emotions, Peter Ladd outlines the emotions found in disputes and how these emotions function in dispute resolution.

Inhaltsverzeichnis

1 Introduction 2 Part I: Emotions and Mediation; Chapter 1:The Phenomenon of Mediation; Chapter 2: Emotions and Mediation 3 Part II: Emotions and Conciliation; Chapter 3: Anger and Conciliation; Chapter 4: Resentment and Conciliation; Chapter 5: Revenge and Conciliation; Chapter 6: Apathy and Conciliation; Chapter 7: Guilt and Conciliation; Chapter 8: Egotism and Conciliation; 4 Appendices 5 Bibliography 6 Index

Portrait

Peter D. Ladd is a tenured faculty member and Coordinator of Advanced Studies in Counseling at St. Lawrence University. He has served as a mediator, conciliator, and psychologist for various organizations, including the Akwesasne Mohawk Reservation; and is the co-founder of the Northern New York Centers for Conflict Resolution. He is an accomplished author and teacher, and an active member of the American Counseling Association.

Pressestimmen

Peter Ladd's Mediation, Conciliation, and Emotions expands the analysis of emotional content in a negotiation from the individual to the shared experience, exploring the establishment of "emotional climates" that arise between individuals and offering empirically based counsel for mediators and conciliators about how to help remedy undesirable emotional climates and create emotional climates more conducive to problem solving...Ladd teaches that when approaching a dispute, it may be as important to isolate the emotional quality of interaction between two people as it is to find out how each is feeling about the issue at hand. After providing the readers with tools to identify the emotional climates that form between disputants, Ladd offers detailed, empirically based advice for treating the various kinds of dysfunction that can arise in those climates. -- Erin Ryan Negotiation Journal
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