This book prepares readers to master an IT and managerial discipline quickly gaining momentum - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, to enable competitive advantages. The book defines the planning framework and managerial mindset needed to craft and drive highly effective business process improvement projects and continuous improvement programs. Readers will learn the techniques used by industry leaders to formulate and execute business strategy that adapts organizational behavior, business processes and information technology as a dynamic system designed to assure consistent performance.
Inhaltsverzeichnis
Best Practices Used in Strategic Planning. How to Compete: Competitive Strategy (Porter). How to Focus Operations: The Discipline of Market Leaders (Treacy & Wiersema). How to Manage Performance: The Balanced Scorecard (Kaplan & Norton). How to Adapt: Adaptive Enterprise (Haeckel). The Strategic Plan. Execution - Best Practice Use of Strategic Resources. How to Structure Organizational Behavior for Strategic Execution. How to Structure Business Processes for Strategic Execution. How to Structure Technology for Strategic Execution. How to Align Strategy & Resources for Execution. The Derivative Analysis Technique for Business Strategy & Resource Alignment. The Operating Plan: Strategy & Resources Aligned. Conclusion: How to Ensure That Your Resources Can Execute Your Strategy. Works Cited & Referenced. Index.
