The Business Side of Learning Design and Technologies

The Business Side of Learning Design and Technologies provides a ready reference with actionable tools and techniques for recognizing the impact of learning design/technology decisions at the project, business unit, and organizational levels.

List of Figures
List of Tables
Preface and Acknowledgements
Introduction
Part One: The Changing Practice of Learning Design and Technologies
Chapter 1 The Learning Design Profession: Your Job is What?
The Workplace Kaleidoscope
Seeking the All-Knowing Source
The Learning Design and Technologies Professional
Staying Relevant in a Dilbert(c) World of Change
Learning Design Profession Self-Check
Food for Thought
Up Next
References
Chapter 2 Designing to Improve Performance: It's All about Change
Organizational Change Management as a Field of Study
Becoming an Agent of Change
Change Management as the Un-Dilbert(c) Mindset
Designing for Change Self-Check
Food for Thought
Up Next
References
Chapter 3 Instructional vs. Non-Instructional Interventions: What's the Difference?
Learning, Instruction, and Performance Interventions
The Learning Designer's Wheelhouse
Making a Smooth Handoff
Intervention Selection Self-Check
Food for Thought
Up Next
References
Chapter 4 Needs Assessment and Analysis: Is Instruction the Solution?
Needs Assessment: What the Scholars Say
Conducting a Needs Assessment: What the Practitioners Do
Doing More with What You Already Know
Some Lessons Learned
Needs Assessment Self-Check
Food for Thought
Up Next
References
Part Two: The Workplace Environment
Chapter 5 The Impact of Organizational Culture: Walking the Walk
The Nature of Organizational Culture and Sub-Cultures
Supporting a Culture of Learning
Navigating Your Organization's Cultural Waters with Dilbert(c) at the Helm
Organizational Culture Self-Check
Food for Thought
Up Next
References
Chapter 6 Stakeholder Analysis: Who's on First?
Stakeholder Theory and the Organization
Stakeholder Theory in Practice
Who's on First? Dilbert's(c) Guide to Stakeholder Analysis
Stakeholder Analysis Self-Check
Food for Thought
Up Next
References
Chapter 7 Emotional Intelligence: Catch-phrase or Competency?
Definitions, Models, and Measures: What the Scholars Say
EI in the Workplace: What the Practitioners Do
EI and How to Get It: What Would Dilbert(c) Do?
EI Self-Check
Food for Thought
Up Next
References
Part Three: Demonstrating the Value of Learning Design and Technologies
Chapter 8 Business Case Writing: Offense or Defense?
Evidence-Based Decision-Making: What Organizational Leaders (Should) Do
The Thinking Behind Your Business Case
Crafting Your Business Case
Dilbert's(c) Lessons Learned from Failed Business Cases
Business Case Self-Check
Food for Thought
Up Next
References
Chapter 9 Budgeting and Cost Management: Show Them the Money
The Basics: Never Lost in Translation
Collecting Financial Data: The Need to Know
Managing Costs: Avoiding Dilbert(c)-like Dilemmas
Budgeting and Cost Management Self-Check
Food for Thought
Up Next
References
Chapter 10 Project Management: People + Process = Results, Sometimes
The Current State of Project Management Research: In Flux but Progressing
Project Management and Instructional Design
Project Management Skills and Instructional Design Skills: The Shared Must-Have's
Key Considerations: Avoiding the Dilbert(c) Project Experience
Project Management Self-Check
Food for Thought
Up Next
References
Chapter 11 Evaluation: Metrics, Measures, Dashboards
The Evaluation Landscape
Models for Decision-Makers
Tapping into Your Instructional Designer's Evaluation Toolkit
Lessons Learned for the Successful Use of Evaluation
Evaluation Self-Check
Food for Thought
Up Next
References
Part Four: Issues, Trends, and Opportunities
Chapter 12 Analytics: Tapping into the Enterprise Infrastructure
State of the Field
Learning Analytics in Academic vs. Non-Academic Workplace Settings
Learning Analytics for the Learning Designer
Learning Analytics Capability and How to Recognize It
Learning Analytics Self-Check
Food for Thought
Up Next
References
Chapter 13 Professional Ethics: It May Not Be Illegal but ....
Business Ethics: Not an Oxymoron
Ethics in the Field of L&D
Identifying Ethical Pitfalls
Dilbert's(c) Guide to Avoiding Ethical Pitfalls
Professional Ethics Self-Check
Food for Thought
Up Next
References
Chapter 14 Ten-Point Sanity Check: Avoiding Self-Inflicted Wounds
Reflective Practice: More than Just "Think Before You Act"
Self-Inflicted Wounds
The Un-Dilbert(c) Guide to Sustaining Reflective Practices
Reflective Practice Self-Check
Up Next
References
Chapter 15 Beyond Learning Design: Taking Your Career to the Next Level
From Organizational Career Paths to DIY
Know Before You Go: Your Career Thus Far
Defining and Implementing Plan B
Some Final Thoughts
References
Glossary
List of E-Suite Views Contributors
Index