The Psychology of Human-Computer Interaction

". . . highly recommended for its success in providing a cognitive model of user behavior which can be clearly translated into practical design tools. Furthermore, the fully comprehensive and easy to follow presentation will appeal to a wide range of audiences for whom the editors intend it."
Applied Ergonomics

"This is a book that is designed not just to be read but to be used -- through discussion, study, and prolonged reflection. . . . [it] successfully explores several ways in which computer science, engineering, and psychology can be integrated into a single theory for human-computer interaction."
Computing