Paul Goodey, author of Salesforce CRM Admin Cookbook and Salesforce CRM - The Definitive Admin Handbook by Packt Publishing, has over 25 years' experience developing web technology solutions for companies of all sizes across a variety of industries, and has been building solutions with Salesforce CRM since 2006. While working with the Salesforce Lightning Platform, he has enjoyed working as a developer, business analyst, solutions architect, and system administrator to provide solutions for both in-house and consultancy-based end users. Based in the UK, near London, his professional qualifications include Salesforce Certified Administrator, and he is a keen and active member of Salesforce's administrator and developer online communities.
