A leading expert explains what government bureaucracies do and why they behave the way they do.
Inhaltsverzeichnis
Organizations * Armies, Prisons, Schools * Organization Matters Operators * Circumstances * Beliefs * Interests * Culture Managers * Constraints * People * Compliance Executives * Turf * Strategies * Innovation Context * Congress * Presidents * Courts * National Differences Change * Problems * Rules * Markets * Bureaucracy and the Public Interest