Handbook of Workplace Assessment

Handbook of Workplace Assessment Given the trend for organizations to streamline their workforces and focus on acquiring and retaining only top talent, a key challenge has been how to use assessment programs to deliver a high-performing workforce that can drive revenues, shareholder value, growth, and long-term sustainability. The Handbook of Workplace Assessment directly addresses this challenge by presenting sound, evidence-based, and practical guidance for implementing assessment processes that will lead to exceptional decisions about people. The chapters in this book provide a wide range of perspectives from a world-renowned group of authors and reflect cutting-edge theory and practice. The Handbook of Workplace Assessment

• provides the framework for what should be assessed and why and shows how to ensure that assessment programs are of the highest quality
• reviews best practices for assessing capabilities across a wide variety of positions
• summarizes key strategic applications of assessment that include succession management, mergers, acquisitions and downsizings, identification of potential, and selection on a global scale
• highlights advances, trends, and issues in the assessment field including technology-based assessment, the legal environment, alternative validation strategies, flaws in assessment, and the strategic use of evaluation to link assessment to organizational priorities

This SIOP Professional Practice Series Handbook will be applicable to HR professionals who are tasked with implementing an assessment program as well as for the users of assessments, including hiring managers and organizational leaders who are looking for direction on what to assess, what it will take, and how to realize the benefits of an assessment program. This Handbook is also intended for assessment professionals and researchers who build, validate, and implement assessments.

Figures, Tables, and Exhibits xvii
Foreword xxiii
Janine Waclawski, Allan H. Church
Preface xxv
John C. Scott, Douglas H. Reynolds
Acknowledgments xxxiii
The Editors xxxv
The Contributors xxxvii
Part One: Framework for Organizational Assessment 1
1 Individual Differences That Infl uence Performance and Effectiveness: What Should We Assess? 3
Kevin R. Murphy
2 Indicators of Quality Assessment 27
Fritz Drasgow, Christopher D. Nye, Louis Tay
3 General Cognitive Ability 61
Michael A. McDaniel, George C. Banks
4 Personality 81
Robert Hogan, Robert B. Kaiser
5 Assessment of Background and Life Experience: The Past as Prologue 109
Leaetta M. Hough
6 Knowledge and Skill 141
Teresa L. Russell
7 Physical Performance 165
Deborah L. Gebhardt, Todd A. Baker
8 Competencies, Job Analysis, and the Next Generation of Modeling 197
Jeffery S. Schippmann
Part Two: Assessment for Selection, Promotion, and Development 233
So Where Are the Promised, Practical, and Proven Selection Tools for Managerial Selection and Beyond? A Call to Action 235
Judith L. Komaki
9 Assessment for Technical Jobs 247
Wanda J. Campbell
10 Assessment for Administrative and Professional Jobs 279
Lia M. Reed, Rodney A. McCloy, Deborah L. Whetzel
11 Assessment for Sales Positions 323
Steven H. Brown
12 Assessment for Supervisory and Early Leadership Roles 365
Mark J. Schmit, Jill M. Strange
13 Executive and Managerial Assessment 395
Ann Howard, James N. Thomas
14 The Special Case of Public Sector Police and Fire Selection 437
Gerald V. Barrett, Dennis Doverspike, Candice M. Young
Part Three: Strategic Assessment Programs 463
15 The Role of Assessment in Succession Management 465
Matthew J. Paese
16 Assessing the Potential of Individuals: The Prediction of Future Behavior 495
Rob Silzer, Sandra L. Davis
17 Assessment for Organizational Change: Mergers, Restructuring, and Downsizing 533
John C. Scott, Kenneth Pearlman
18 Global Applications of Assessment 577
Ann Marie Ryan, Nancy T. Tippins
Part Four: Advances, Trends, and Issues 607
19 Advances in Technology-Facilitated Assessment 609
Douglas H. Reynolds, Deborah E. Rupp
20 The Legal Environment for Assessment 643
R. Lawrence Ashe Jr. , Kathleen K. Lundquist
21 Validation Strategies 671
S. Morton McPhail, Damian J. Stelly
22 Addressing the Flaws in Our Assessment Decisions 711
James L. Outtz
23 Strategic Evaluation of the Workplace Assessment Program 729
E. Jane Davidson
24 Final Thoughts on the Selection and Assessment Field 757
Paul R. Sackett
Appendix: Example Assessments Designed for Workplace Application 779
Jill M. Strange, Michael R. Kemp
Name Index 797
Subject Index 809