Sponsored by the International Association of Facilitators - the leading organization in facilitation - this book is essential reading for all facilitators tasked with creating collaborative environments in organizations.
Praise for Creating a Culture of Collaboration
"Corporate executives, governmental policy makers, union leaders-anyone who finds collaboration essential for dealing with the complexity and high interdependence of the global economy-will benefit from Creating a Culture of Collaboration. So will researchers and consultants developing models of cooperation and facilitating decision-making communications, for this book combines the best and most current thinking on how to sustain collaborative relationships in and between organizations for lasting results."
-Alan T. Belasen, chair, MBA program, and professor of management, Empire State College, SUNY; author, Leading the Learning Organization
"The greatest strength of Creating a Culture of Collaboration lies in the diversity of its authors and their approaches to building organizations and societies that allow the widest participation possible. Rather than closing the doors and allowing only limited voices to be heard, this book champions a vision of a world in which everyone has something significant to contribute."
-David A. Hart, chief executive officer, Association for Conflict Resolution
"A great overview of the joys and challenges of building collaboration within organizations and creating opportunities for collaboration between civic society and governmental decision makers. This book has equal value for people concerned with organizational transformation and public participation."
-James L. Creighton, public participation consultant and founding president, the International Association for Public Participation; author, The Public Participation Handbook
"Corporate America is coming to realize that singularly, we're stupid-but collectively, we're smart! Collaboration remains the key strategy for successfully competing in a global economy."
-Kenny Moore, coauthor, The CEO and the Monk
"With its rich harvest of international examples, its frank discussion of the nitty-gritty of collaboration, and its penetrating theoretical insights into the nature of collaboration, Creating a Culture of Collaboration ought to be read by any leader who is interested in managing collaboratively."
-Steve Denning, author, The Leader's Guide to Storytelling
"In this outstanding state-of-the-art resource, thirty-seven seasoned practitioners from around the world offer their insights on the deeper contextual issues that need to be addressed for collaboration to be embraced by any community. A must-read for advocates, leaders, and practitioners of collaboration in the private, public, and nonprofit sectors."
-Susan Carpenter, practitioner and trainer; coauthor, Managing Public Disputes
Inhaltsverzeichnis
Preface xxiii
Sandy Schuman
1 Five Transformational Leaders Discuss What They've Learned 1
Sam Kaner
Part One: The Bases of Collaboration
2 Renewing Social Capital: The Role of Civil Dialogue 41
James M. Campbell
3 The Development of Cross-Sector Collaborations in a Social Context of Low Trust 55
Mladen Koljatic, Mó nica Silva, Eduardo Valenzuela
4 Exploring the Dynamics of Collaboration in Interorganizational Settings 69
Ignacio J. Martinez-Moyano
5 Equity, Diversity, and Interdependence: A New Driver for Societal Transformation 87
Michael Murray, Brendan Murtagh
6 What Keeps It Together: Collaborative Tensility in Interorganizational Learning 105
Hilary Bradbury, Darren Good, Linda Robson
7 Make-or-Break Roles in Collaboration Leadership 129
Mirja P. Hanson
Part Two: Approaches to Collaboration
8 Sense Making and the Problems of Learning from Experience: Barriers and Requirements for Creating Cultures of Collaboration 151
Gervase R. Bushe
9 Metaphors at Work: Building Multiagency Collaboration Through a Five-Stage Process 173
Carol Sherriff, Simon Wilson
10 Utilizing Uncertainty 193
Kim Sander Wright
11 Sustainable Cooperative Processes in Organizations 211
Dale Hunter
12 Is Your Organization an Obstacle Course or a Relay Team? A Meaning-Centered Approach to Creating a Collaborative Culture 229
Paul T. P. Wong
13 Practical Dialogue: Emergent Approaches for Effective Collaboration 257
Rosa Zubizarreta
14 Using the Facilitative Leader Approach to Create an Organizational Culture of Collaboration 281
Roger Schwarz
15 Use of Self in Creating a Culture of Collaboration 304
Ante Glavas, Claudy Jules, Ellen Van Oosten
Part Three: Collaboration in Action
16 Collaboration for Social Change: A Theory and a Case Study 322
Cynthia Silva Parker, Linda N. Guinee, J. Courtney Bourns, Jennifer Fischer-Mueller, Marianne Hughes, Andria Winther
17 Theory in Action: Building Collaboration in a County Public Agency 345
Jamie O. Harris, David Straus
18 Leadership for the Common Good 367
John M. Bryson, Barbara C. Crosby
19 Using Deliberative Democracy to Facilitate a Local Culture of Collaboration: The Penn's Landing Project 399
William J. Ball
20 Avoiding Ghettos of Like-Minded People: Random Selection and Organizational Collaboration 419
Lyn Carson
21 Involving Multiple Stakeholders in Large-Scale Collaborative Projects 435
Tasos Sioukas, Marilyn Sweet
Appendix: Collaborative Values, Principles, and Beliefs 449
Key Concepts 469
Index 479
