A Practical Guide to Survey Questionnaire Design and Evaluation

This book summarizes practical principles, guidelines, and best practices for developing and testing survey questionnaires driven and supported by theoretical and empirical research. It provides a broad overview of literature on questionnaire design, drawing on both theoretical and empirical research.

Part I: Survey Response Model and Questionnaire Design 1. Introduction 2. Survey Response Model 3. Writing Behavioral Questions 4. Writing Attitudinal Questions 5. Writing Demographic and Knowledge Questions; Part II: Specific Considerations 6. Writing Sensitive Questions and Questions for Sensitive Populations 7. Design of Paper Surveys 8. Design of Web and Mobile Web Surveys 9. Designing Multimode Surveys 10. Design of Multiregion, Multiculture, and Multilanguage Surveys; Part III: Questionnaire Evaluation and Testing 11. Lab-based Methods 12. Expert Methods 13. Field-based Methods 14. Usability Testing 15. Use of Artificial Intelligence (AI) and Generative AI (GAI) for Questionnaire Design and Evaluation