The authors identify the causes of the knowing-doing gap and explain how to close it. They describe the most common obstacles to action--such as fear and inertia--and profile successful companies that overcome them. A great resource for personal improvement. Each chapter contains tips on what to do and what to avoid, and provides examples of how a lethargic company culture can be transformed. The Knowing-Doing Gap is a useful how-to guide for managers looking to make changes. A wealth of knowledge worth reading.
Inhaltsverzeichnis
Preface
1. Knowing "What" to Do Is Not Enough
2. When Talk Substitutes for Action
3. When Memory Is a Substitute for Thinking
4. When Fear Prevents Acting on Knowledge
5. When Measurement Obstructs Good Judgment
6. When Internal Competition Turns Friends into Enemies
7. Firms That Surmount the Knowing-Doing Gap
8. Turning Knowledge into Action
Appendix
Notes
Index
About the Authors
