This book offers a new set of metrics for identifying, analyzing, and responding to the right information at the right time helping companies to avoid disasters and seize opportunities Based on exclusive research into recent business catastrophes and drawing parallels to a range of nonbusiness disasters from 9/11 to the Challenger disaster Heads Up outlines a four-step approach managers can use to identify which pieces of information merit real-time delivery, and as importantly, which do not. McGee then provides a practical methodology real time opportunity detection for monitoring, analyzing, and responding to that critical information in time to ward off negative surprises and jump on potential opportunities ahead of competitors.
Inhaltsverzeichnis
Introduction
Section One: Ending Business Surprises
Chapter OneTurning Business Disasters Into Opportunities
Chapter TwoIdentifying and Justifying the Right Real Time Information
Section Two: Real Time in the Real World
Chapter ThreeSurprise Event: Missing the Warning
Chapter FourSuspected Event: Reporting Too Late
Chapter FiveSurmounted Events: Getting it Right
Section Three: From Real Time Opportunity Detection to the Real Time Enterprise
Chapter SixDeploying Real Time Opportunity Detection Across the Enterprise
Chapter SevenSolving the Challenges of Deploying Real Time Opportunity
Chapter EightThe Future in a Real Time World
Conclusion: The Time is Now
