With the use of non-technical language it enables readers to understand the underlying dynamics of cost in order to facilitate effective decisions regarding products and services, workflows, capital investments and day-to-day monitoring of their business. Combining customer's needs and reactions with the financial awareness of a company's strengths and weaknesses, it ties into all current, major business concerns, including environmental awareness and international competitiveness. Features case studies, checklists and self-assessment techniques that will aid readers in initiating a total cost management program.
Inhaltsverzeichnis
EXECUTIVE OVERVIEW.
The New Business Environment Has Changed--and Cost Information Must Change with It.
Total Cost Management in a Nutshell.
The Role of TCM in Supporting Competitive Advantage.
TCM PRINCIPLES.
The Whys and Hows of BPA.
Performing Process Value Analysis.
Using Process Value Analysis to Guide Improvement Efforts.
ABC--What It Is and Where It Came From.
Activity-Based Process Costing.
Activity-Based Object Costing.
Using ABC Information.
ABC Costing--a Tool-Kit.
Improving Performance Measures.
Decision Support.
IMPLEMENTATION.
Implementing TCM.
Conclusion.
Bibliography.
