Led by blue-chip companies like J.P. Morgan Chase, Johnson&Johnson, and Metropolitan Life Insurance, portfolio management is rapidly becoming the method of choice for gaining control over technology purchases. This step-by-step guide synthesizes IT portfolio management practices used by leading companies and enables readers to quickly grasp principles and best practices for building and examining a comprehensive, effective IT portfolio. Concepts are illustrated with real-world case studies, and tools and templates are provided to help in implementation.
Praise for IT Portfolio Management Step-by-Step
"Bryan Maizlish and Robert Handler bring their deep experience in IT 'value realization' to one of the most absent of all IT management practices--portfolio management. They capture the essence of universally proven investment practices and apply them to the most difficult of challenges--returning high strategic and dollar payoffs from an enterprise's IT department. The reader will find many new and rewarding insights to making their IT investments finally return market leading results."
--John C. Reece, Chairman and CEO, John C. Reece & Associates, LLC Former deputy commissioner for modernization and CIO of the IRS
"IT Portfolio Management describes in great detail the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. It eloquently illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit, and to fully leverage the value of all IT assets. Whether you are getting started or building on your initial success in IT portfolio management, this book will provide you information on how to build and implement an effective IT portfolio management strategy."
--David Mitchell, President and CEO, webMethods, Inc.
"I found IT Portfolio Management very easy to read, and it highlights many of the seminal aspects and best practices from financial portfolio management. It is an important book for executive, business, and IT managers."
--Michael J. Montgomery, President, Montgomery & Co.
"IT Portfolio Management details a comprehensive framework and process showing how to align business and IT for superior value. Maizlish and Handler have the depth of experience, knowledge, and insight needed to tackle the challenges and opportunities companies face in optimizing their IT investment portfolios. This is an exceptionally important book for executive leadership and IT business managers, especially those wanting to build a process-managed enterprise."
--Peter Fingar, Executive Partner Greystone Group, coauthor of The Real-Time Enterprise and Business Process Management (BPM): The Third Wave
"A must-read for the non-IT manager who needs to understand the complexity and challenges of managing an IT portfolio. The portfolio management techniques, analysis tools, and planning can be applied to any project or function."
--Richard "Max" Maksimoski, Senior Director R&D, The Scotts Company
"This book provides an excellent framework and real-world based approach for implementing IT portfolio management. It is a must-read for every CIO staff considering how to strategically and operationally impact their company's bottom line."
--Donavan R. Hardenbrook, New Product Development Professional, Intel Corporation
Inhaltsverzeichnis
Foreword xi
Overview of the Book xv
Introduction 1
Chapter 1 IT Portfolio Management: An Overview 7
Cha Cha Changes in the Current Environment 7
Focus on IT Investments 8
Forming, Norming, Storming: The IT Life Cycle 13
Does IT Really Matter? The IT Productivity Paradox 14
IT Portfolio Management 101 17
Comparison of IT Portfolio Management and Financial Portfolio Management 27
Value and Risks 28
Conclusion 33
Appendix 1A: Selected Firm-Level Studies of IT Returns 36
Chapter 2 Planning for IT Portfolio Management: Ready, Aim, Then Fire 39
Introduction 39
Baseline Assessments 41
Organization Readiness 42
IT Portfolio Management Maturity 42
IT Portfolio Management Capability Assessment 46
Stakeholder Analysis 47
Refining IT Portfolio Objectives 49
Portfolio Metrics 53
Chartering the Effort 54
Task Planning 55
Communication Planning 55
IT Portfolio Management Software Selection 57
Conclusion 58
Appendix 2A: IT Portfolio Management Maturity Levels 59
Chapter 3 People and Governance: The Most Important Success Factors of IT Portfolio Management 65
Introduction 65
A Demanding Environment 67
The New Focus for IT: Business 71
The Business-IT Alignment 80
IT Governance 81
CobiT: Managing the Risk and Control of IT 91
Getting Started 92
Appendix 3A: Sarbanes-Oxley Compliance Road Map 97
Appendix 3B: Top Issues Faced by Management 99
Appendix 3C: Top Issues Mapped to Key Individuals and Governance Bodies 102
Chapter 4 IT Portfolios and Their Content in Context 107
Introduction 107
IT Discovery Portfolio 121
IT Project Portfolio 128
IT Asset Portfolio 142
Conclusion 168
Appendix 4A: Technology Readiness Levels: Hardware and Software 171
Chapter 5 Building the IT Portfolio 175
Introduction 175
Stage 1: Game Plan 185
Stage 2: Planning 202
Stage 3: Creating 211
Stage 4: Assessing 234
Stage 5: Balancing 246
Stage 6: Communicating 260
Stage 7: Governance and Organization 266
Stage 8: Assessing Execution 270
Conclusion 274
Appendix 5A Value Categories and Value Factors 276
Appendix 5B Risk Categories and Risk Factors 278
Appendix 5C Readiness Assessment: Business, Internal, and Operational Diagnostics 280
Chapter 6 The IT Portfolio Management Market and Industry Provider Assessment Methodology 285
Introduction 285
IT Portfolio Software Market 286
IT Portfolio Software Selection Process 289
Industry Provider Assessment Methodology 292
Conclusion 303
Appendix 6A Advanced IT Portfolio Software Provider Evaluation Criteria 304
Chapter 7 Final Thoughts 321
The Future Vision 326
Case Studies 329
Index 367
