For more than a decade, business thinkers have theorized about how technology will change the shape of organizations. In this landmark book, renowned organizational theorist Thomas Malone, codirector of MIT's "Inventing the Organizations of the 21st Century" initiative, provides the first credible model for actually designing the company of the future. Based on 20 years of groundbreaking research, The Future of Work foresees a workplace revolution that will dramatically change organizational structures and the roles employees play in them. Technological and economic forces make "command and control" management increasingly less useful. In its place will be a more flexible "coordinate and cultivate" approach that will spawn new types of decentralized organizations—from internal markets to democracies to loose hierarchies. These future structures will reap the scale and knowledge efficiencies of large organizations while enabling the freedom, flexibility, and human values that drive smaller firms. This book explores the skills managers will need in a workplace in which the power to decide belongs to everyone.
Inhaltsverzeichnis
PrefaceAcknowledgementsPART ONE: THE COMING REVOLUTION
Chapter 1. A Time to Choose
Chapter 2 An Amazing Pattern
Chapter 3 The Amazing Pattern in Business
PART TWO: HOW MANY PEOPLE CAN FIT AT THE CENTER OF AN ORGANIZATION?
Chapter 4 Loosening the Hierarchy
Chapter 5 Harnessing Democracy
Chapter 6 Unleashing Markets
Chapter 7 Bringing Markets Inside
Chapter 8 When Should You Decentralize?
PART THREE: FROM "COMMAND AND CONTROL" TO "COORDINATE AND CULTIVATE"
Chapter 9. Coordinating Activities
Chapter 10. Cultivating People
Chapter 11. Putting Human Values at the Center of Business
Conclusion
Appendix How Do Communication Costs Affect Centralization? A Simple Model
