Modern Internet Services

Modern World Wide Web provides a variety of services
ranging from e-mail and social networking to banking
and shopping. It is difficult for service providers
to manage these Internet services, because: (1) they
exhibit complex structural organization, where
component middleware (such as Java EE) is often used
as building platform, and (2) complex session-
oriented client behavior makes it hard to predict
what impact service management mechanisms will have
on application behavior. This book presents several
new and novel Internet service management techniques
that target two interconnected goals: (1) providing
improved Quality-of-Service guarantees to the service clients, and (2) optimizing server resource
utilization. These mechanism are representatively
chosen to validate the claim that exposing and using
detailed information about how clients use Internet
services enables mechanisms that achieve the range
of goals listed above. This book should be useful to
all professionals working in the area of Internet
services, or anyone else who may be interested in
the latest developments in this exciting area of
distributed computing systems research and practice.