For anyone curious about where the fault lies in great corporate mistakes (such as New Coke and AT&T's acquisition of NCR), "Heads You Win" provides on-target answers.
Inhaltsverzeichnis
Contents
Introduction
CHAPTER 1: The Primal Manager
CHAPTER 2: Situation Appraisal -- Clearing the Path
CHAPTER 3: Problem Solving -- The Eternal Search for "Why"
CHAPTER 4: Decision Drag in a Nanosecond World
CHAPTER 5: Rx for Futurephobia
CHAPTER 6: Taming Data Overload
CHAPTER 7: All Together Now: Critical Thinking in Teams
CHAPTER 8: Systems Thinking: Why You Can't KISS
CHAPTER 9: Dr. McCoy, Please Report to the Flight Deck -- Intuition and Rationality in Decision Making
CHAPTER 10: The Socratic Leader -- Asking the Right Questions
CHAPTER 11: Campfire of the Vanities -- Values in Decision Making
CHAPTER 12: Deployment: Putting It into Play
APPENDIX: The Kepner-Tregoe Rational Processes: An Overview
Acknowledgments
Index
