William Hanson is the leading expert in telling people how terribly uncivilised they are - but in the most polite way possible. Whether you're royalty, a reality-TV reject, or someone who tragically thinks clinking glasses is correct, William has made it his life's mission to rescue you from your own social ruin. William is director of The English Manner, the leading British etiquette training institute, where he advises on gracious living to anyone who will listen, including VIP households, multinational companies, educational institutes and private clients. His career has taken him from candlelight suppers with the cognoscenti to the murkier marshes of social media, where he bravely battles the forces of bad behaviour, one viral clip at a time. As well as being an etiquette coach and author, he co-hosts Help I Sexted My Boss (where he attempts to civilise Jordan North) and The Luxury Podcast (where he tries to avoid being asphyxiated by Jonathan Vernon-Smith's Spanish cleaning products). He curtsies before bed and was born wearing cufflinks.