The classic leadership guide to engaging and inspiring your employees-available in paperback for the first time with a new foreword by Dr. Marshall Goldsmith Are your people excited to come to work? Are they passionate about your team's purpose? In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan reveals the necessary steps to inspire and engage everyone on your team. By fully engaging your employees, you'll ignite stellar team performance and customer service. You'll find concrete action steps to: . Eliminate barriers to achievement. Give employees autonomy to perform and own their jobs. Create a compelling purpose for your team. Answer the fundamental four questions employees are always asking. Implement powerful team rituals that help build intimacy, and more This edition features an insightful new foreword by Dr. Marshall Goldsmith, the renowned leadership expert ranked as one of the top ten Most-Influential Business Thinkers in the World. Packed with proven strategies and instructive examples from stellar companies such as Nordstrom, Southwest Airlines, Toyota, and General Electric, this is an essential field guide for conquering your competition. . . one employee at a time.
Inhaltsverzeichnis
Foreword to the Paperback EditionIntroductionPart I: Getting Your Head (and Your Heart) around Engagement1: The Anatomy of Passionate Performance2: I Quit, but Forgot to Tell You3: 100 Percent Commitment4: The Big PayoffPart II: The Intellectual Side: Engaging the Mind5: The Need for Achievement6: The Need for Autonomy7:The Need for MasteryPart III: The Emotional Side: Engaging the Heart8: The Need for Purpose9: The Need for Intimacy10: The Need for AppreciationPart IV: Igniting the Fire11: Leading the Way with Courage and Humility12: Against All Odds, Persevere! 13: Carrying the Torch14: Passing the TorchAppendix A: Passionate Performance Leadership ProfileAppendix B: Inspirational Quotes to Help Ignite Passionate PerformanceAppendix C: Checklist for Engaging MeetingsAppendix D: Passionate Performance KillersAppendix E: Leading on PurposeNotesIndexAbout the Author
