With an inspiring mix of organizational analysis, worksheets, and sample dialogues, the authors of this revolutionary new technology for personal learning, leadership, and organizational change, show how all managers and executives are actually leading ?language communities?.
"In this simple brilliant book, Kegan and Lahey not only deal with the how of transformation . . .they deal with the most central issue of all: How and why people (and organizations) are committed to not changing. . . a must-read for all individuals and organizations that truly wish to grow into their own greater possibilities."
--Ken Wilber, author, Integral Psychology "A genuinely 21st century book! Kegan and Lahey create a dynamic alternative to merely coasting on the momentum of the information age. Why do we know so much and yet so little lasting change actually occurs-- in ourselves and in our organizations? This book doesn't just answer the question. It shows us a way out of the problem."
--Michael Murphy, founder, Esalen Institute and author of The Future of the Body
"Leaders trying to 'drive change' miss the deeper forces that might naturally enable it, forces which Kegan and Lahey reveal powerfully and practically."
--Peter Senge, author, The Fifth Discipline: The Art and Practice of the Learning Organization
"Lucid, accessible, and immensely satisfying, this provocative book is plainly the product of a very deep understanding of why people behave the way they do. . . . an approach to change that is at once systematic and humane. . . . Breakthrough thinking. . . compelling and inspiring."
--Tony Schwartz, contributing editor, Fast Company, and author, What Really Matters
Inhaltsverzeichnis
Acknowledgments ix
Introduction: What Do You Really Want . . . and What Will You Do to Keep from Getting It? 1
Part One: The Internal Languages: Building the New Machine 11
1 From the Language of Complaint to the Language of Commitment 13
2 From the Language of Blame to the Language of Personal Responsibility 33
3 From the Language of New Year's Resolutions to the Language of Competing Commitments: Diagnosing the Immunity to Change 47
4 From the Language of Big Assumptions That Hold Us to the Language of Assumptions We Hold: Disturbing the Immunity to Change 67
Part Two: The Social Languages: Maintaining and Upgrading the Machine 89
5 From the Language of Prizes and Praising to the Language of Ongoing Regard 91
6 From the Language of Rules and Policies to the Language of Public Agreement 103
7 From the Language of Constructive Criticism to the Language of Deconstructive Criticism 121
Part Three: Carrying on the Work 147
8 Running the Internal Languages 149
9 Running the Social Languages 187
Epilogue: Toward the Transformation Highway: Transcending the Limits of the Information Age 229
The Authors 235
Index 237
