Following the passage and implementation of the Affordable Care Act (ACA), librarians are more frequently called upon to provide assistance with navigating the Health Insurance Marketplace and understanding health insurance terminology and forms. Libraries offer an ideal context for health insurance information seeking, as librarians have traditionally assisted with completing public assistance forms and are well-trained in ascertaining and meeting information needs.
The Medical Library Association Guide to Answering Questions about the Affordable Care Act is designed to serve as a practical guide for librarians seeking to learn more about the ACA; locate authoritative, nonbiased information regarding the ACA; and serve patrons searching for ACA information for personal or research purposes. While the book focuses specifically on the unique role that health sciences librarians play in serving the general public, health care providers, biomedical researchers, and health sciences students, the book contains guidance relevant to any information professional working with ACA information.
Inhaltsverzeichnis
Chapter 1: Introduction by Emily Vardell
Chapter 2: Overview of the Affordable Care Act: Historical Context and Knowledge
Management Concerns by Francisca Goldsmith
Chapter 3: Role of the Librarian by Margot Malachowski
Chapter 4: Health Insurance Literacy: Implications for Librarian Involvement by Emily
Vardell
Chapter 5: The Health Insurance Reference Question: A Step-by-Step Approach by Deborah
H. Charbonneau and Kelli Ham
Chapter 6: Current Practices in Health Insurance Information Provision by Emily Vardell
Chapter 7: Profiles in Health Insurance Information Provision Best Practices by Emily
Vardell
Chapter 8: Recommended Affordable Care Act Information Resources for Consumers by
Kelli Ham, Michele Malloy, and Brenda Linares
Chapter 9: Recommended Affordable Care Act Information Resources for Practitioners by
Michele Malloy and Brenda Linares
Index
About the Author
