A practical guide to various techniques you can use to improve your communication skills, both in person and in writing. This edition covers technologies, and the important matter of dealing with enquiries and the media. It is suitable for engineers of various levels.
Inhaltsverzeichnis
Part 1 deals with effective speaking: the skills of winning the interest and acclaim of an audience. Part 2 covers effective writing and includes preparation, style, structure and production. Part 3 highlights ways to improve the effectiveness of meetings. Part 4 examines interviewing techniques and considers the complexity, setting and execution of interviews. Part 5 considers two subject areas: first it looks at the skill of dealing with the media (a skill which is increasingly being demanded more of engineers) and then it considers the current changes in technology insofar as they affect communication by engineers.
