New Labour's modernisation agenda has produced an avalanche of change that has posed formidable challenges for everyone involved in social work, whether as service users, practitioners or managers. Modernising Social Work provides a radical appraisal of the far-reaching changes in their theoretical, historical and policy contexts.
Inhaltsverzeichnis
Introduction: modernising social work ~ John Harris and Vicky White; Part one: Modernisation and managerialism: Performance management in modernised social work~ John Harris and Peter Unwin; This is the modern world! Working in a social services contact centre ~ Nigel Coleman; Modernisation and the role of agency social workers ~ Peter Unwin; Part two: Modernisation and service users: Customer-citizenship in modernised social work ~ John Harris; Modernising children's services: partnership and participation in policy and practice ~ Katrin Bain; Modernisation and the delivery of user-centred services ~ Denise Tanner; Part three: Modernisation and professional practice: Quiet changes? Professional practice in modernised social work ~ Vicky White; Managing to be professional? Team managers and practitioners in modernised social work ~ Tony Evans.
