In Courage , Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how highly successful executives face and overcome their fears to develop moral intelligence.
"Gus Lee, in this well-written and useful book, demystifies courage and reveals what it is made of: integrity, competence, and good judgment."
-Warren Bennis, distinguished professor of business, University of Southern California
"When it comes to leadership, Gus Lee has walked the walk and talked the talk. Now in his latest book, he offers all of us who call ourselves leaders a primer on how to gain and maintain in ourselves and our organizations that critical element that makes the difference-courage!"
-H. Norman Schwarzkopf, General, U. S. Army, Retired
"The philosophy and intuitions within Courage apply well to any enterprise in which great difficulties and failure loom and fear is the typical response-including, for this reader, the writing of novels. May we continue to be reminded often why 'character' is what we must establish clearly from the beginning and then keep vital and fresh."
-Amy Tan, author, The Joy Luck Club, The Bonesetter's Daughter, and Saving Fish From Drowning
"Courage carries a ringing message about the power and the obligation for leaders to take a stand for doing the right thing the right way. In an ever more complex world, this message should resonate in each of us, leaders large and small."
-Michael D. Thieneman, executive vice president and chief technology officer, Whirlpool Corporation
"I have always enjoyed developing good managers into great leaders. Courage is a superb tool to accomplish that goal. It actually brought tears to my eyes, and I am going to give a copy to my son."
-John Gerdelman, chairman, Intelliden Corporation
"Great thanks to Gus Lee for this powerful book about courage that he so correctly calls the backbone of leadership. It is a splendid gem with essential wisdom for everyone, but especially for leaders of character on the battlefield, in the marketplace, in our communities, or for anyone who needs to, as he says, cross the river, to make a positive difference."
-Fred M. Franks, Four-Star General, U. S. Army, Retired; coauthor with Tom Clancy, Into the Storm: A Study in Command; Commanding General, VII Corps, Desert Storm
Inhaltsverzeichnis
Introduction 1
Part One: Backbone at the Point of Decision 9
1. Chris's Story 11
2. Seeking Courageous Core Values 19
3. Going Deeper (and Higher) into Values and Ethics 31
4. Chris Boldly Moves Forward 43
5. Coda: Applying Courageous Values at Whirlpool 57
Part Two: Courage in Action 63
6. Courageous Communication 65
7. The Courageous Communication Model 75
8. Courageous Feedback 89
9. Courage by Example 105
10. Courageous Leadership 113
11. Three Acts of Courageous Leadership 125
12. Courageous Problem Solving: The Black Box 145
13. Using Courageous Communication from the Bottom Up 161
Part Three: Growing Your Courage 173
14. Everyday Habits That Build Courage 175
15. Your Character Quotient 185
16. The Courage to Change 199
Notes 205
Acknowledgments 211
The Authors 213
Index 215
