SAP SuccessFactors Learning
The Comprehensive Guide
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Today s employees never stop learning so implement SAP SuccessFactors Learning for everything from routine training to certification updates. Configure and use key SAP SuccessFactors Learning functionality for physical and virtual classrooms: curate online content, manage training curriculum and programs, and evaluate your workforce s results. Apply experts best practices so your SAP SuccessFactors Learning implementation project makes the grade.
Highlights Include:
- User and administrator interfaces
- Instructor-led training
- Content management
- On-the-job training
- Curriculum and program management
- Assessment and evaluation
- Informal learning
- Compliance
- Implementation and project management
- Integration
a. Configuration
Master both basic and advanced configuration so your SAP SuccessFactors Learning implementation meets your organization s learning needs. With step-by-step instructions, system screenshots, and smart project solutions, this is the ultimate Learning workbook.
b. Online and On-the-Job Training
Everyone learns differently. Optimize SAP SuccessFactors Learning s diverse learning tools for instructor-led and on-the-job training, from scheduled class offerings and instructor records to resource management and task checklists.
c. Managing Implementation Projects
Hear from the experts what each project phase should entail and when to start it. Understand what makes the planning phase so key for Learning projects, and how you can successfully prepare admin and training teams for their new software.
Inhaltsverzeichnis
. . . Foreword . . . 19
. . . Preface . . . 21
. . . Objectives of This Book . . . 21
. . . Who Should Read This Book . . . 21
. . . Structure of This Book . . . 22
. . . Acknowledgments . . . 26
1 . . . Introduction to SAP SuccessFactors Learning . . . 27
1. 1 . . . Impact of Learning and Development . . . 28
1. 2 . . . The Foundations of SAP SuccessFactors Learning . . . 30
1. 3 . . . Learning in the SAP SuccessFactors HCM Suite . . . 42
1. 4 . . . Summary . . . 46
2 . . . Implementation and Maintenance Planning . . . 47
2. 1 . . . Implementation Steps and Considerations . . . 48
2. 2 . . . SAP SuccessFactors System Landscape . . . 55
2. 3 . . . Quarterly Release Planning . . . 58
2. 4 . . . Instance Refreshes . . . 65
2. 5 . . . Summary . . . 67
3 . . . User Interface . . . 69
3. 1 . . . User Permissions . . . 69
3. 2 . . . Learner and Manager Views . . . 71
3. 3 . . . Instructor Views . . . 110
3. 4 . . . Summary . . . 119
4 . . . Administrator Interface . . . 121
4. 1 . . . Accessing and Navigating Learning Administration . . . 121
4. 2 . . . User Management . . . 136
4. 3 . . . Item Management . . . 147
4. 4 . . . Catalog Management . . . 167
4. 5 . . . Assignment Profiles . . . 173
4. 6 . . . Learning Needs Management . . . 179
4. 7 . . . Summary . . . 193
5 . . . Instructor-Led Training Management . . . 195
5. 1 . . . Scheduled Item Settings . . . 196
5. 2 . . . Segments and Scheduled Offerings . . . 204
5. 3 . . . Instructor Records . . . 215
5. 4 . . . Resources . . . 224
5. 5 . . . Virtual Learning . . . 237
5. 6 . . . Summary . . . 246
6 . . . Online Items and Content Management . . . 247
6. 1 . . . Online Content Management . . . 248
6. 2 . . . Content Objects . . . 262
6. 3 . . . Content Packages . . . 269
6. 4 . . . Documents . . . 272
6. 5 . . . iContent . . . 273
6. 6 . . . Integration to Content Providers . . . 277
6. 7 . . . Mobile Content and Offline Player Setup . . . 285
6. 8 . . . Online Content Considerations . . . 289
6. 9 . . . Summary . . . 290
7 . . . Blended and Other Item Classifications . . . 291
7. 1 . . . Other Learning Activities . . . 291
7. 2 . . . On-the-Job Training . . . 294
7. 3 . . . Blended Items . . . 306
7. 4 . . . Summary . . . 313
8 . . . Curriculum and Program Management . . . 315
8. 1 . . . Curriculum Management . . . 317
8. 2 . . . Program Management . . . 348
8. 3 . . . Automated Processes for Curricula and Programs . . . 363
8. 4 . . . Summary . . . 365
9 . . . Assessment and Evaluation . . . 367
9. 1 . . . Surveys . . . 369
9. 2 . . . Assessments . . . 386
9. 3 . . . Summary . . . 416
10 . . . Informal Learning . . . 417
10. 1 . . . Social Learning and SAP Jam . . . 418
10. 2 . . . Recommendations . . . 429
10. 3 . . . Collections . . . 432
10. 4 . . . QuickGuides for User-Generated Content . . . 435
10. 5 . . . Gamification . . . 437
10. 6 . . . Summary . . . 440
11 . . . Mobile Learning . . . 443
11. 1 . . . Mobile Deployment . . . 444
11. 2 . . . Manual Mobile App Setup . . . 451
11. 3 . . . Mobile Learning Features . . . 453
11. 4 . . . Mobile Content . . . 459
11. 5 . . . Summary . . . 467
12 . . . Reporting . . . 469
12. 1 . . . Standard Reports . . . 470
12. 2 . . . Report Designer . . . 479
12. 3 . . . Online Report Designer . . . 485
12. 4 . . . Learning Analytics . . . 488
12. 5 . . . Summary . . . 490
13 . . . Configuration . . . 491
13. 1 . . . Branding . . . 492
13. 2 . . . Global Variables . . . 498
13. 3 . . . Auto-Generating IDs . . . 508
13. 4 . . . Automatic Processes . . . 509
13. 5 . . . Reference Values . . . 514
13. 6 . . . Quick Links . . . 528
13. 7 . . . Record Configuration . . . 529
13. 8 . . . User Settings . . . 530
13. 9 . . . Registration Settings . . . 533
13. 10 . . . System Configuration Settings . . . 535
13. 11 . . . Certificates . . . 546
13. 12 . . . Notifications . . . 549
13. 13 . . . Custom Columns . . . 553
13. 14 . . . Search Selection . . . 554
13. 15 . . . Localization . . . 555
13. 16 . . . Summary . . . 562
14 . . . SAP SuccessFactors Learning Security . . . 563
14. 1 . . . Security Basics . . . 563
14. 2 . . . User Security . . . 576
14. 3 . . . Administrator Security . . . 580
14. 4 . . . Administrator Account Management . . . 586
14. 5 . . . Summary . . . 589
15 . . . Integration and Migration . . . 591
15. 1 . . . Data Connectors . . . 592
15. 2 . . . Import/Export Data Tools . . . 601
15. 3 . . . Content Migration . . . 603
15. 4 . . . Integration with SAP SuccessFactors HCM Suite . . . 605
15. 5 . . . Integration with Talent Management . . . 619
15. 6 . . . Additional Integration Options . . . 624
15. 7 . . . Summary . . . 629
16 . . . Compliance . . . 631
16. 1 . . . Validated SaaS . . . 631
16. 2 . . . U. S. Federal Requirements: Form SF-182 . . . 641
16. 3 . . . Government Reporting . . . 656
16. 4 . . . E-Signature . . . 663
16. 5 . . . Summary . . . 668
. . . The Authors . . . 669
. . . Index . . . 671
. . . Preface . . . 21
. . . Objectives of This Book . . . 21
. . . Who Should Read This Book . . . 21
. . . Structure of This Book . . . 22
. . . Acknowledgments . . . 26
1 . . . Introduction to SAP SuccessFactors Learning . . . 27
1. 1 . . . Impact of Learning and Development . . . 28
1. 2 . . . The Foundations of SAP SuccessFactors Learning . . . 30
1. 3 . . . Learning in the SAP SuccessFactors HCM Suite . . . 42
1. 4 . . . Summary . . . 46
2 . . . Implementation and Maintenance Planning . . . 47
2. 1 . . . Implementation Steps and Considerations . . . 48
2. 2 . . . SAP SuccessFactors System Landscape . . . 55
2. 3 . . . Quarterly Release Planning . . . 58
2. 4 . . . Instance Refreshes . . . 65
2. 5 . . . Summary . . . 67
3 . . . User Interface . . . 69
3. 1 . . . User Permissions . . . 69
3. 2 . . . Learner and Manager Views . . . 71
3. 3 . . . Instructor Views . . . 110
3. 4 . . . Summary . . . 119
4 . . . Administrator Interface . . . 121
4. 1 . . . Accessing and Navigating Learning Administration . . . 121
4. 2 . . . User Management . . . 136
4. 3 . . . Item Management . . . 147
4. 4 . . . Catalog Management . . . 167
4. 5 . . . Assignment Profiles . . . 173
4. 6 . . . Learning Needs Management . . . 179
4. 7 . . . Summary . . . 193
5 . . . Instructor-Led Training Management . . . 195
5. 1 . . . Scheduled Item Settings . . . 196
5. 2 . . . Segments and Scheduled Offerings . . . 204
5. 3 . . . Instructor Records . . . 215
5. 4 . . . Resources . . . 224
5. 5 . . . Virtual Learning . . . 237
5. 6 . . . Summary . . . 246
6 . . . Online Items and Content Management . . . 247
6. 1 . . . Online Content Management . . . 248
6. 2 . . . Content Objects . . . 262
6. 3 . . . Content Packages . . . 269
6. 4 . . . Documents . . . 272
6. 5 . . . iContent . . . 273
6. 6 . . . Integration to Content Providers . . . 277
6. 7 . . . Mobile Content and Offline Player Setup . . . 285
6. 8 . . . Online Content Considerations . . . 289
6. 9 . . . Summary . . . 290
7 . . . Blended and Other Item Classifications . . . 291
7. 1 . . . Other Learning Activities . . . 291
7. 2 . . . On-the-Job Training . . . 294
7. 3 . . . Blended Items . . . 306
7. 4 . . . Summary . . . 313
8 . . . Curriculum and Program Management . . . 315
8. 1 . . . Curriculum Management . . . 317
8. 2 . . . Program Management . . . 348
8. 3 . . . Automated Processes for Curricula and Programs . . . 363
8. 4 . . . Summary . . . 365
9 . . . Assessment and Evaluation . . . 367
9. 1 . . . Surveys . . . 369
9. 2 . . . Assessments . . . 386
9. 3 . . . Summary . . . 416
10 . . . Informal Learning . . . 417
10. 1 . . . Social Learning and SAP Jam . . . 418
10. 2 . . . Recommendations . . . 429
10. 3 . . . Collections . . . 432
10. 4 . . . QuickGuides for User-Generated Content . . . 435
10. 5 . . . Gamification . . . 437
10. 6 . . . Summary . . . 440
11 . . . Mobile Learning . . . 443
11. 1 . . . Mobile Deployment . . . 444
11. 2 . . . Manual Mobile App Setup . . . 451
11. 3 . . . Mobile Learning Features . . . 453
11. 4 . . . Mobile Content . . . 459
11. 5 . . . Summary . . . 467
12 . . . Reporting . . . 469
12. 1 . . . Standard Reports . . . 470
12. 2 . . . Report Designer . . . 479
12. 3 . . . Online Report Designer . . . 485
12. 4 . . . Learning Analytics . . . 488
12. 5 . . . Summary . . . 490
13 . . . Configuration . . . 491
13. 1 . . . Branding . . . 492
13. 2 . . . Global Variables . . . 498
13. 3 . . . Auto-Generating IDs . . . 508
13. 4 . . . Automatic Processes . . . 509
13. 5 . . . Reference Values . . . 514
13. 6 . . . Quick Links . . . 528
13. 7 . . . Record Configuration . . . 529
13. 8 . . . User Settings . . . 530
13. 9 . . . Registration Settings . . . 533
13. 10 . . . System Configuration Settings . . . 535
13. 11 . . . Certificates . . . 546
13. 12 . . . Notifications . . . 549
13. 13 . . . Custom Columns . . . 553
13. 14 . . . Search Selection . . . 554
13. 15 . . . Localization . . . 555
13. 16 . . . Summary . . . 562
14 . . . SAP SuccessFactors Learning Security . . . 563
14. 1 . . . Security Basics . . . 563
14. 2 . . . User Security . . . 576
14. 3 . . . Administrator Security . . . 580
14. 4 . . . Administrator Account Management . . . 586
14. 5 . . . Summary . . . 589
15 . . . Integration and Migration . . . 591
15. 1 . . . Data Connectors . . . 592
15. 2 . . . Import/Export Data Tools . . . 601
15. 3 . . . Content Migration . . . 603
15. 4 . . . Integration with SAP SuccessFactors HCM Suite . . . 605
15. 5 . . . Integration with Talent Management . . . 619
15. 6 . . . Additional Integration Options . . . 624
15. 7 . . . Summary . . . 629
16 . . . Compliance . . . 631
16. 1 . . . Validated SaaS . . . 631
16. 2 . . . U. S. Federal Requirements: Form SF-182 . . . 641
16. 3 . . . Government Reporting . . . 656
16. 4 . . . E-Signature . . . 663
16. 5 . . . Summary . . . 668
. . . The Authors . . . 669
. . . Index . . . 671
Produktdetails
Erscheinungsdatum
28. Mai 2018
Sprache
englisch
Seitenanzahl
680
Reihe
SAP Press Englisch
Autor/Autorin
Alan Yang, Joelle Smith, Alex Churin
Verlag/Hersteller
Produktart
gebunden
Gewicht
1377 g
Größe (L/B/H)
236/184/45 mm
ISBN
9781493216635
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