Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.
Inhaltsverzeichnis
About the Series, Preface, Acknowledgements, Chapter 1: What is Quality Function Deployment?, Chapter 2: How to Get Started in QFD, Chapter 3: How to Obtain Customer Information, Chapter 4: Putting It All Together, Chapter 5: Tools to Complete the Task, Chapter 6: Variations on a Theme, Chapter 7: QFD as a System, Seven New Planning Tools for Quality and Productivity Improvement, Bibliography, Index
