In this "brilliant" (Arthur Brooks) and "both timely and timeless" (Adam Grant) book, pioneering Harvard Kennedy School professor and behavioral scientist Julia Minson reveals the counterintuitive secret to a life of less drama and more impact.
We are in a disagreement crisis. The average person would rather go to the dentist than have a twenty-minute conversation with someone that they strongly disagree with. Yet disagreement is both inevitable and essential for everything from navigating decisions at home to running innovative and agile companies to governing democratic societies.
In How to Disagree Better, Minson brings to bear her decades of research into understanding the psychology of disagreement and its relevance to negotiations, conflict resolution, and decision-making, revealing the hidden skill that all the best mediators and negotiators share: displaying receptiveness to opposing views.
The science shows that receptive individuals don’t just fight less, they also get more done—they are better decision-makers, better peacemakers, and yes, better influencers than the rest of us. Through original research and case studies, How to Disagree Better will show you why traditional persuasion strategies don’t work as well as you think they do, how you can bridge division and reach better outcomes simply by utilizing receptiveness strategies, and that disagreeing better is a skill all of us can learn to apply at home, at work, and with our neighbors.
Inhaltsverzeichnis
Introduction: Why Do We Need a Book About Disagreement?
1: Disagreement, Conflict, and What’s Wrong with Everyone Around You
2: Discovering the Receptive Mindset
3: It’s Not the Thought That Counts
4: The Awesome Power of Signaling Learning Goals
5: Asking the Right Questions
6: Listening with Your Words
7: The H.E.A.R. Framework—Showing Receptiveness While Making Your Point
8: What’s Your Story?
9: The Courage to Speak with Receptiveness
10: Building Your Receptiveness Muscle
11: Building Receptive Relationships, Teams, and Communities
Conclusion
Acknowledgements
Notes
Index
