Incorporating modern ideas, methods, and philosophies, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition promotes a unique "do it right the first time" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs.
Inhaltsverzeichnis
PREFACE vii CHAPTER 1: INTRODUCTION TO QUALITY CONTROL AND THE TOTAL QUALITY SYSTEM 1
CHAPTER 2: SOME PHILOSOPHIES AND THEIR IMPACT ON QUALITY 15
CHAPTER 3: QUALITY MANAGEMENT: PRACTICES, TOOLS, AND STANDARDS 27
CHAPTER 4: FUNDAMENTALS OF STATISTICAL CONCEPTS AND TECHNIQUES IN QUALITY CONTROL AND IMPROVEMENT 45
CHAPTER 5: DATA ANALYSES AND SAMPLING 73
CHAPTER 6: STATISTICAL PROCESS CONTROL USING CONTROL CHARTS 85
CHAPTER 7: CONTROL CHARTS FOR VARIABLES 97
CHAPTER 8: CONTROL CHARTS FOR ATTRIBUTES 125
CHAPTER 9: PROCESS CAPABILITY ANALYSIS 151
CHAPTER 10: ACCEPTANCE SAMPLING PLANS FOR ATTRIBUTES AND VARIABLES 177
CHAPTER 11: RELIABILITY 197
CHAPTER 12: EXPERIMENTAL DESIGN AND THE TAGUCHI METHOD 203
