Computer-Supported Collaboration

Preface. - 1. Cognitive and Social Psychology in Collaboration. - 1. Introduction. - 2. Cognitive Models. - 3. Cognitive Effects and Biases. - 4. Social Psychology Factors. - 5. Socially Aware Systems. - 2. Media Factors in Collaboration. - 1. Introduction. - 2. Environmental Factors Affecting Collaboration. - 3. Visual and Auditory Cues in Face-To-Face Collaboration. - 4. Video Versus Audio-Only. - 5. Proxemic Effects. - 6. Dialog Structure. - 7. Social Context Cues. - 8. Managerial Behavior and Information Richness. - 9. Effects of I/O Rates and Asynchrony. - 10. Physical Artifacts. - 3. Group Problem-Solving: Tasks, Productivity, Early Experiments. - 1. Introduction. - 2. Group Productivity and Types of Tasks. - 3. Group Problem Solving on Disjunctive Tasks. - 4. Characteristics Of Groups. - 4. Computer-Supported Processes and Productivity. - 1. Introduction. - 2. Process Gains and Losses. - 3. Structuring Interactions. - 5. Communication and Information in Organizations and Groups. - 1. Introduction. - 2. Effects of Organizational Embedding. - 3. Information Sharing. - 6. Groupware. - 1. Introduction. - 2. Groupware Applications and Effects. - 3. Impediments to Developing and Using Groupware. - 4. Design Presuppositions in Groupware. - 5. Virtual Workspaces. - 6. Shared I/O and Development Toolkits. - 7. A Brief Survey of Experimental Results on Computer-Supported Collaboration and Software Development. - 1. Introduction. - 2. Standardized Frameworks. - 3. Meta-Analyses. - 4. Computer-Supported Brainstorming Studies. - 5. Software Development Tasks. - 8. Collaborative-Cognitive Model for Introductory Software Development. - 1. Introduction. - 2. Problem Solving. - 3. Software Development. - 4. Composite Cognitive Model for Problem Solving Based Introductory Software Development. - 5. Collaborative Factors in Software Development. - References. - Author Index.