Operations and Supply Management 4.0

Fierce competition, globalisation and the permanent liberalisation of markets have changed the face of supply chains and operations drastically. Companies, which want to survive in a hostile environment, must establish the optimum combination of supply and operations. This book provides a holistic and practical approach to operations management 4. 0 and supply management 4. 0. It combines operations and supply best practices across the value chain. It explains comprehensively, how these new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage.

The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise in operations and supply in order to achieve a competitive advantage across all business functions focusing on value-adding activities.

Chapter 1: Introduction The Value Chain. - Chapter 2: Operations Management 4. 0. - Chapter 3: Supply Management 4. 0. - Chapter 4: Lean Principles in Operations and Supply. - Chapter 5: Industry 4. 0 and Artificial Intelligence (AI). - Chapter 6: Operations and Supply as Integral Part of the Corporate Strategy. - Chaper 7: The cultural change towards Operations and Supply Excellence. - Chapter 8: Global Supply Chain and Logistics. - Chapter 9: New Competencies and Skills in Operations and Supply. - Chapter 10: Change Management as Driver towards Operations and Supply Management 4. 0. - Chapter 11: Lean Product Development. - Chapter 12: Cultural Fit in Operatins and Supply. - Chapter 13: Performance Management Cycle, KPI and OKR. - Chapter 14: Sustainability Management and Social Responsibility. - Chapter 15: Audits and Quality Management Systems (QMS). - Chapter 16: Outlook of Operations and Supply Management 5. 0. - Glossary of Lean Management Terms.