This book presents the findings, applications, and theoretical underpinnings of a unique leadership communication model: motivating language theory. Drawing from management, social science, and communication theories, motivating language theory demonstrates how leader-to-follower speech improves employee and organizational well-being and drives positive workplace outcomes (such as employee performance, retention, and job satisfaction) in a wide array of settings. It presents an integrated model based on empirical findings and theoretical developments from the past three decades to explore the three dimensions of motivating language: direction giving language, empathetic language, and meaning-making language. It will be a comprehensive source for its empirical relationships, generalizability, theoretical basis, and future directions for research and practice.
Inhaltsverzeichnis
1. A Few Words to Get Us Started. - 2. Fitting into the Big Picture: Meaning-Making Language. - 3. Speaking from the Heart: Empathetic Language. - 4. Clarity is Key: Direction-Giving Language. - 5. Motivating Language Coordination. - 6. Motivating Language and Workplace Outcomes. - 7. Strategic Motivating Language. - 8. Measurement and Generalizability. - 9. Future Directions. - 10. Hands, Heart, and Spirit.
