Credit Management

First Published in 2016. Credit Management provides a comprehensive, down-to-earth guide to every aspect of managing credit. The key message throughout is that cash flow and profits can be much improved by proper planning, motivation and control, without in the least jeopardising sales or alienating customers. All of the key credit control issues are covered including guidance on credit policy and management of the credit function; credit terms; risk assessment, management and modelling; debt collection; credit insurance; export credit; consumer credit; the commercial credit law; and credit services. For over thirty-five years, subsequent editions of this book have provided the best single-volume guide for anyone responsible for managing credit, risk and customers. Previously published as Credit Management Handbook, the new edition, with a new editor has been revised to reflect changes in practice and technology and is the set text for the Institute of Credit Management (ICM) examinations.

Contents: Foreword, Philip King; Introduction; Part I The Credit Management Function: Credit past and future; The financial effects of credit management; Credit policy and organization. Part II Credit Terms and Conditions of Sale: Credit terms and conditions of sale. Part III Assessing Credit Risk: Assessing risks in trade credit; Credit ratings and risk categories; Predicting corporate insolvency by computer; Insolvency warning signs. Part IV Sales Ledger: Sales ledger administration; Computer systems for credit management. Part V Cash Collection: Collection of trade debts; Telephone collection; Using collection agencies; Planning, measuring and reporting debtors. Part VI Credit Insurance: Domestic market credit insurance, T. Glyndwr Powell; Export credit insurance, T. Glyndwr Polwell. Part VII Export Credit and Finance: Export credit and collections, T. Glyndwr Powell; Export finance, T. Glyndwr Powell; Foreign exchange, T. Glyndwr Powell. Part VIII Consumer Credit: Retail credit management, T. Glyndwr Powell; Consumer credit law, Peter C Coupe. Part IX Commercial Credit Law: Legal action for debt recovery in the County Court, Gerard P. Barron; Insolvency procedures, Dean Watson. Part X Credit Services: Invoice financing, T. Glyndwr Powell; Credit cards, Peter C Coupe; Sales financing and leasing, T. Glyndwr Powell; Appendix; Index.