Believe it or not, you can gain the cooperation of employees and co-workers using five simple steps. If It Wasn't For the People. . . This Job Would Be Fun provides executives, managers, and supervisors with the techniques needed to ensure that employees willingly and consistently perform to ever higher levels of expectation.
Inhaltsverzeichnis
A Simple Process of Leadership What Has Changed Over the Years Developing a No Excuses Culture The Solution: Effective Coaching Step 1: Tell 'em What You Want...Be Specific Step 2: Tell 'em Why...Not How Step 3: Identify Possible Problems...Develop Contingencies Step 4: Identify Potential Resources...Who Are Your Parachute Packers? Step 5: Follow-Up...Follow Through What If It Doesn't Work? What Is Coaching for Buy-In and Results? Bibliography.
