Harnessing Digital Disruption

Until now, the shift from brick-and-mortar to the smartphone has been about service, cost and convenience. Now, it's also a matter of public health. In some industries, this trend has been evident for some time. But now it's going to accelerate across the gamut of industry.

Asia Pacific Bank's Organization Chart (Main Characters). 1. The Elephant and the Greyhounds. 2. Mapping Client Journeys to Grasp the Real Situation. 3. Understanding Our Blockers 4. Finding True North with Our Digital Strategy Compass. 5. Fostering Innovation in a Risk-Averse Culture. 6. Embracing New Ways of Working. 7. Launching Our First Wave Innovation Projects. 8. Launching Our Second Wave Innovation Projects. 9. Year-End Review at Asia Pacific Bank. 10. How Do We Accelerate Our Transformation? 11. New Digital Ventures. Appendix A - Singapore Places Featured in Harnessing Digital Disruption. Appendix B - List of Figures.