Behavioral Operational Research

This edited collection addresses the question of which capabilities and competencies enable Behavioral Operational Research to provide sustained improvement to decision processes. The aim is to show how a focus on capability and competency will not only meet short-term requirements for problem solving and decision support, but also build a solid foundation for the future. The contributors present recent advances in Behavioral OR, with a focus on the ways in which users of models deal with incomplete and imprecise information, subjective boundaries and uncertainty. These chapters are structured around three key dimensions of BOR: capabilities, cognition and aspects of practice.

Section I: Competencies within Models

Chapter 1: Behavioral Operations and Behavioral Operational Research: Similarities and Differences in Competences and Capabilities, Martin Kunc

Chapter 2: Behavioural Implications of Demand Perception in Inventory Management, Dilek Onkal, Ay e Kocab y ko lu, M. Sinan Gonul and Celile It r Gö ü

Chapter 3: Behavioral Operational Research in Portfolio Selection, Omid Momen

Chapter 4: Feedback, Information Representation and Bidder Behavior in Electronic Auctions, Aysegul Engin and Rudolf Vetschera

Section II: Competencies beyond Models

Chapter 5: Probability and beyond: including uncertainties in decision analysis, Ian Durbach and Theodor Stewart

Chapter 6: How to use ambiguity in problem understanding for enabling divergent thinking: integrating Problem Structuring Methods and Concept-Knowledge theory, Raffaele Giordano, Irene Pluchinotta, Dimitrios Zikos, Tobias Krueger and Alexis Tsoukias

Chapter 7: Insights from an initial exploration of cognitive biases in spatial decisions, Valentina Ferretti

Chapter 8: Modeling human behaviors in project management: Insights from the literature review, Lin Wang, Jianping Li and Chao Li

Chapter 9: Exploring the machinery for calibrating optimism and realism in transformation programmes: a practical toolkit, Leasil Burrow

Section III: Capabilities within Models

Chapter 10: The importance of human behaviour in practice: insights from the modelling cycle, Sean Manzi

Chapter 11: Developing problem structuring capability: a practice-based view, Katharina Burger

Chapter 12: Stakeholder behavior in operational research: Connecting the why, who, and how of stakeholder involvement, Vincent de Gooyert

Chapter 13: Lessons learned: Acquiring insights from non-operational research perspectives, Hubert Korzilius and Pleun van Arensbergen

Chapter 14: The Merits of Transparent Models, Konstantinos Katsikopoulos

Section IV: Capabilities within Models

Chapter 15: Achieving a Balance between Behavioral Theory and Behavioral Practice in Transformation Projects, Jonathan Malpass and Steve Cassidy

Chapter 16: Conjoined capability, collective behavior and collaborative action: What s the connection? Leroy White

Chapter 17: Behavioural Aspects of the New General Data Protection Regulation: A Consumer-centric Approach to Operations, Alexander Kharlamov

Chapter 18: How do we know anything? Philosophical issues in the collection and interpretation of operational research data, Ben Hardy and Philip Stiles

Chapter 19: Future Directions: Leroy White,
Martin Kunc, Jonathan Malpass and Katharina Burger