Augmented Exploitation

Artificial intelligence should be changing society, not reinforcing capitalist notions of work

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Series Preface
Acknowledgements
Introduction: AI: Making it, Faking it, Breaking it - Phoebe V. Moore and Jamie Woodcock
PART I - MAKING IT
1. AI Trainers: Who is the Smart Worker Today? - Phoebe V. Moore
2. Work Now, Profit Later: AI Between Capital, Labour and Regulation - Toni Prug and Paško Bili
3. Delivering Food on Bikes: Between Machinic Subordination and Autonomy in the Algorithmic Workplace - Benjamin Herr
4. Putting the Habitus to Work: Digital Prosumption, Surveillance and Distinction - Eduard Müller
5. The Power of Prediction: People Analytics at Work - Uwe Vormbusch and Peter Kels
PART II - FAKING IT
6. Manufacturing Consent in the Gig Economy - Luca Perrig
7. Automated and Autonomous? Technologies Mediating the Exertion and Perception of Labour Control - Beatriz Casas González
8. Can Robots Produce Customer Confidence? Contradictions Among Automation, New Mechanisms of Control and Resistances in the Banking Labour Process - Giorgio Boccardo
PART III - BREAKING IT
9. It Gets Better With Age: AI and the Labour Process in Old and New Gig-Economy Firms - Adam Badger
10. Self-Tracking and Sousveillance at Work: Insights from Human-Computer Interaction and Social Science - Marta E. Cecchinato, Sandy J. J. Gould and Frederick Harry Pitts
11. Breaking Digital Atomisation: Resistant Cultures of Solidarity in Platform-Based Courier Work - Heiner Heiland and Simon Schaupp
12. Resisting the Algorithmic Boss: Guessing, Gaming, Reframing and Contesting Rules in App-Based Management - Joanna Bronowicka and Mirela Ivanova
Notes on Contributors
Index