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Key readings on knowledge management for graduate students and MBAs, this volume focuses on what is happening in practice. It includes seminal contributison from leading authorities and practitioners, providing a compelling picture of how knowledge and learning work in practice by including detailed examples from organizations such as Chevron, Nucor Steel, Partners Healthcare, and Xerox.
Inhaltsverzeichnis
- Introduction and Overview
- The Strategic Importance of Knowledge and Learning
- 1: Robert Grant: Knowledge Management and the Knowledge-Based Economy
- 2: Michael H. Zack: Developing a Knowledge Strategy
- 3: Atul Gawande: The Learning Curve
- 4: Gerardo Pattriotta: Knowlege-In-The-Making: The 'Construction' of Fiat's Melfi Factory
- 5: Dorothy Leonard and Walter Swap: Generating Creative Options
- 6: Salvatore Parise and Laurence Prusak: Partnerships for Knowledge Creation
- Knowledge Retention and Organizational Learning
- 7: Arnold Kransdorff and Russell Williams: Swing Doors and Musical Chairs
- 8: Linda Argote: Organizational Memory
- 9: John Seely Brown and Paul Duguid: Balancing Act: How to Capture Knowledge Without Killing It
- Knowledge Transfer and Dissemination
- 10: Kenneth T. Derr: Managing Knowledge the Chevron Way
- 11: Gabriel Szulanski and Sidney Winter: Getting it Right the Second Time
- 12: Lowell L. Bryan: Making a Market in Knowledge
- 13: Eric Matson and Laurence Prusak: The Performance Variability Dilemma
- Social Perspectives
- 14: Anil K. Gupta and Vijay Govindarajan: Knowledge Management's Social Dimension: Lessons from Nucor Steel
- 15: W. Chan Kim and Renée Mauborgne: Fair Process: Managing in the Knowledge Economy
- 16: Etienne C. Wenger and William M. Snyder: Communities of Practice: The Organizational Frontier
- 17: Rob Cross, Andrew Parker, Laurence Prusak, and Stephen P. Borgatti: Knowing What we Know: Supporting Knowledge Creation and Sharing in Social Networks
- Future Directions
- 18: Peter F. Drucker: Knowledge-Worker Productivity: The Biggest Challenge
- 19: Thomas H. Davenport and John Glaser: Just-in-Time Delivery Comes to Knowledge Management
- 20: Leigh Weiss and Laurence Prusak: Seeing Knowledge Plain: How to Make Knowledge Visible
- 21: Michael Idinopulos and Lee Kempler: Do you Know who your Experts are?
- 22: Jeffrey H. Dyer and Nile W. Hatch: Using Supplier Networks to Learn Faster
Produktdetails
Erscheinungsdatum
17. August 2006
Sprache
englisch
Seitenanzahl
386
Herausgegeben von
Eric Matson, Laurence Prusak
Verlag/Hersteller
Produktart
kartoniert
Gewicht
585 g
Größe (L/B/H)
234/156/21 mm
Sonstiges
Paperback
ISBN
9780199291809
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