Twenty-First Century City

A hopeful glimpse of the city of the future-a city where less bureaucratic intervention means lower costs, safer streets, and better services. Mayor Goldsmith has proved that by using this new philosophy of urban governance-of government acting as a business and perceiving its citizens as customers-America's cities can once again buzz with the sounds of success.

Chapter 1 The Story of America's Cities
Chapter 2 Making a Market
Chapter 3 Not Just Cheaper, but Better
Chapter 4 Creative Unions
Chapter 5 Strategic Tools
Chapter 6 Economic Development and Barriers to Investment
Chapter 7 An End to Social Programs
Chapter 8 Education
Chapter 9 Crime and Community
Chapter 10 Neighborhoods
Chapter 11 Rebuilding Civil Society
Chapter 12 The Twenty-First Century City
Chapter 13 Wastewater Competition
Chapter 14 Airport Competition
Chapter 15 Naval Air Warfare Center
Chapter 16 Index